What is Amazon UK's email address?

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grim_tales
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What is Amazon UK's email address?

Post by grim_tales »

Hey,

Does Amazon.co.uk have a proper email address where you can ask them questions? They apparently selling the 2 disc Musa (Premier Asia) there for £7.99, and I want to buy that, but all the reviews and info on that page (aside from the cover art) are for the 2002 Hindi film "The Warrior".
Then confusingly, the Hindi film has its own product page as well.

When I emailed info@amazon.co.uk and orders@amazon.co.uk I just got the automated response back telling me to go to the Help page :roll:
EvaUnit02
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Post by EvaUnit02 »

The help page should have a contact form which you fill out, if it's anything like the US site.
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grim_tales
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Post by grim_tales »

Thanks :)
EvaUnit02
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Post by EvaUnit02 »

It should be buried in there somewhere. The Amazon help section is a labyrinth.
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grim_tales
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Post by grim_tales »

I managed to find it in the end (sort of). Kept on pressing me to enter an order number so I had to search for "My question is related to an order not on my account".
Quite hard to find.
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grim_tales
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Post by grim_tales »

Got an email back - looks like I have to order somewhere else:

Dear Simon

Thank you for contacting Amazon.co.uk with your enquiry.

After looking into your enquiry I have checked and found that there
is no Korean movie available for this item. ( :? )

We do appreciate that sometimes the amount of information we display
may make it difficult to make a purchasing decision, unless you
already know something about the item. Our editorial staff are
constantly working on increasing the information we provide about
each item as it becomes available to us. However, the information
currently displayed on the productÂ’s information page is all that
has so far been made available to us from the manufacturer.

As a next step we would recommend searching for the information you
require using one of the Web search engines, such as A9.com. We're
sorry we were unable to answer your question more fully on this
occasion.

If you have any further questions please don't hesitate to contact
us using the following link:

http://www.amazon.co.uk/email

I hope we have been in assistance to your query and we apologise
once again for any inconvenience.

Thank you for shopping at Amazon.co.uk.


Please let us know if this e-mail answered your question:

If yes, click here:
http://www.amazon.co.uk/rsvp-y?c=xbhuaauu3319138039
If not, click here:
http://www.amazon.co.uk/rsvp-n?c=xbhuaa ... 039&q=ukff

Please note: this e-mail was sent from an address that cannot accept
incoming e-mail.

To contact us about an unrelated issue, please visit the Help
section of our website.


Warmest regards

Sudha
Customer Service
Amazon.co.uk
=====================================================================




ref_id:=qywaaauu1171689301

> Date: Fri May 11 12:24:29 UTC 2007
> Subject: Other Questions & Comments
> To: "form-info@amazon.co.uk" form-info@amazon.co.uk
> From: grim_tales@hotmail.com
>
>
>
>
>
>
> ---------------
> 05/11/07 13:24:28
> Your name:Simon
> Comments:Hello Amazon,
>
> Is this DVD "The Warrior" (2 disc version) you have listed on your
site the Korean movie or the Hindi movie "The Warrior"? I ask
because I want to order the 2 disc edition of the Korean movie, the
picture you have is the cover of the Korean movie here:
>
> http://www.amazon.co.uk/Warrior-Irfan-
Khan/dp/B0000CAPWB/ref=sr_1_28/026-1019666-0592456?
ie=UTF8&s=dvd&qid=1178819228&sr=1-28
>
> However the cast list, info, reviews etc all relate to the Hindi
movie. Huh?
>
> You have another DVD listed here which contains all the cover
images and same reviews/info for the Hindi movie "The Warrior" again:
>
> http://www.amazon.co.uk/Warrior-Irfan-
Khan/dp/B00006IJ06/ref=sr_1_29/026-1019666-0592456?
ie=UTF8&s=dvd&qid=1178819228&sr=1-29
>
> One is £7.99, one is £8.99 - I would like the 2 disc version of
the Korean movie (with Zhang Ziyi and Jung Woo-Sung). Do you sell
this?
>
> Thanks!
>
> Simon G
> ---------------
bradavon
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Post by bradavon »

Tut tut wrong forum :D