I had one horrible experience with DVD Soon that left me mentally scarred to this day. I will wait to hear some thoughts on import's services before deciding to order from them.
What happened was I ordered a DVD. I waited for 3 months and it didn't arrive. I was fed up so I decided to cancel (as I could've just bought it from another retailer). I was furious that instead of refunding the cash, you only get store credit. So I had to order a second disc... this time I waited for another 2 months or so. I was then adivised that the only way to get anything from DVD Soon would be to pre-order. So that's what I did, and the disc came 2 weeks after it was released... :x
it seems like a strange move by dvd import, i mean they'll have basically pissed off all of dvdsoons customer base plus lost any of their own customer base that also used dvdsoon. bizarre stuff!
It has the same layout/similar colour scheme as DVD Soon Sorry about it not being in the right forum though.
DVD Import now have the same addess as DVD Soon?
I've never used them, as you say DVD Pacific and CD-WOW have always been cheaper.
I suspect DVD Import are that mysterious company who bought out DVD Soon, effectively.
It looks like I won't be using DVD Import after all OR I may give them ONE go but I hope you can get a refund easily unlike DVD Soon. That said like I said I've used CD WOW and DVD Pacific up until now as they've been cheaper and I can't see that changing.
dvdpacific sent me a bloody screener, mailed them and i have to return the screener and only when they receive it will they send a replacement. not too impressed why should i penalised for their cock up
bradavon wrote:That's standard business practice to be fair.
Grim has had to send DVDs back I know and he's not had any problems AFAIK.
well as i've been using them for 3 years and spent many $ there in my opinion they should take it on trust i'll send it back and arrange my replacement to be shipped asap. cd-wow do this. why should i wait another month at least for my disc because they've screwed up?
i could have been dishonest,told them the dvd never arrived and they'd have probably shipped a replacement quickly. doesn't always pay to tell the truth.